For SaaS & B2B · 8 AI engines tracked

When a buyer asksbest CRM for small businessthe AIs, is your solution cited?

Your B2B buyers now shortlist their tools by asking AI first. Sapian Metrics tracks every day whether ChatGPT, Perplexity, Gemini and 5 other engines recommend your solution on “best software for…” and “alternative to…” queries.

7-day free trial · Free audit · No commitment

Daily tracking across 8 AI engines

ChatGPT · Claude · Perplexity · Gemini · Grok · Copilot · Le Chat · AI Overviews

Why AI visibility matters for a B2B SaaS

AI enters the buying cycle

Buyers ask AI to shortlist tools before they even visit a website. Being in that shortlist means entering the pipeline; being absent means never getting evaluated.

The queries that really matter

“Best software for…”, “alternative to [competitor]”, “tool for [use case]”: we track exactly the high-intent questions of your market.

The battle of alternatives

See whether AI cites you as an alternative to your competitors, and the reverse. A direct signal of your position in the category.

Share of voice by category

Measure your presence against established players on each type of query, and track its progression over time.

Accuracy of the AI narrative

Does AI describe your product, pricing and integrations correctly? We flag the errors and outdated information to fix.

An argument for marketing

Three clear numbers (score, share of voice, recommendation) to present internally to justify and steer your content efforts.

How it works

1 · We map your category

From your site and competitors, we list the relevant “best software for…” and “alternative to…” queries.

2 · We query the AIs every day

Citations, rank, alternatives cited, narrative accuracy: measured across 8 engines, every day.

3 · You get an action plan

The queries where you're absent, the competitors to catch up with, and the content to produce to gain visibility.

SaaS vendors finally steering their presence in AI.

*We knew we ranked well in SEO, but AI kept citing two competitors on “best tool for…”. We had no idea.*
SaaS vendor · Productivity
*Tracking “alternative to…” queries gave us a very concrete content roadmap.*
B2B startup · FinTech
*Seeing that AI got our pricing wrong saved us a lot of time: we fixed the sources at the root.*
SaaS scale-up · HR
Free audit

Test the AI visibility of your solution

Enter your website URL. We analyze your presence across 8 AI engines and send you a free report: on which queries you're cited, who's ahead of you, and where to start.

Sapian Metrics for SaaS & B2B