For e-commerce · 8 AI engines tracked

When a shopper asksbest running shoesthe AIs, is your store recommended?

Shoppers increasingly ask AI what to buy and where. Sapian Metrics tracks every day whether ChatGPT, Perplexity, Gemini and 5 other engines recommend your products and your brand, and against which competitors.

7-day free trial · Free audit · No commitment

Daily tracking across 8 AI engines

ChatGPT · Claude · Perplexity · Gemini · Grok · Copilot · Le Chat · AI Overviews

Why AI visibility matters for your store

AI is becoming a buying channel

“What's the best brand of…”, “which product for…”: AI already steers purchase decisions. Being cited in the answer means being on the shopping list before the competition.

Tracking by product and category

We measure your presence on the product and category queries that matter to you, not just your brand name.

Your competitors recommended instead of you

See which brands AI cites on your key queries, at what rank, and on which products you're absent.

The link with your other channels

AI visibility extends your SEO and your campaigns: same queries, new surface. One more angle to capture demand.

Three numbers to steer by

AI visibility score, share of voice, likelihood of recommendation. Simple to track, even without a dedicated SEO team.

Sentiment and accuracy

We also spot what AI says about your brand: tone, errors, outdated information to fix before it costs you sales.

How it works

1 · We map your buying queries

From your site and categories, we identify the buying questions your customers ask the AIs.

2 · We query the AIs every day

Recommendations, rank, competing brands, sentiment: measured across 8 engines, every day.

3 · You get an action plan

The products where you're absent, the competitors to catch up with, and the priorities to gain visibility.

E-commerce brands finally tracking their presence in AI.

*We spend on paid search and SEO, but we had no idea what AI answered about our products. A complete blind spot.*
DNVB brand · Beauty
*The audit showed a competitor was recommended on almost all our categories. Now we have clear priorities.*
Online store · Home & decor
*Seeing the sentiment and the errors AI repeats about our brand already justified the subscription.*
E-commerce · Sport
Free audit

Test the AI visibility of your store

Enter your store URL. We analyze your presence across 8 AI engines and send you a free report: which products you're recommended on, who's ahead of you, and where to start.

Sapian Metrics for e-commerce